Privacy policy

ClassUps ("we", "our", "the platform") respects your privacy. This policy describes how we handle information when schools use our services.

Information we collect

• School account data — school name, contact details, and administrator credentials.
• Student & staff records — names, admission details, attendance, fees, marks, and related data entered by the school.
• Usage data — activity logs, login events, and technical logs for security and support.
• Inquiries — information you submit via contact or demo forms on this website.

How we use information

Data is used to provide school management features, improve the product, send operational notifications (e.g. parent SMS where enabled), and respond to support requests. We do not sell student data to third parties for advertising.

Data storage & security

Schools control their own data within the platform. We encourage regular backups, strong passwords, and HTTPS in production. Access is limited by role (admin, teacher, student, parent).

Retention

Schools may export or delete data according to their policies. Archived academic sessions remain available for reporting unless removed by authorized staff.

Cookies

We use cookies and similar browser storage to operate the platform:

• Essential cookies — session login, security tokens, and a “save login on this device” cookie (up to 60 days) when you choose it on sign-in.
• Preference cookies — language choice and UI preferences, only if you accept optional cookies in our banner.

You can accept all cookies or limit to essential-only using the cookie banner on our website and sign-in pages. Essential cookies cannot be disabled while using the platform.

Your rights

Schools are responsible for consent and notices to parents/students under applicable law. Individuals may contact their school or us via the contact page for access or correction requests.

Contact

Privacy questions: Contact us.